Nothing tarnishes vacations like a bad minibus rental experience. You want to have the best time of your life during the group trip, and issues with rental services will never do you any good. That’s why you should always exercise caution whileorganizing transportation for your group trip.
You don’t have to go through a lot to make the journey comfortable and hassle-free. The catch lies in employing the correct measures, and you’re good to go.To lend a helping hand, below are two red flags you might be falling for a bad minibus rental company.
Poor Customer Service
Vehicle rental companies deal with different people every day. No wonder why they must invest time and money in offering top-notch services to customers. You’re paying for the minibus rental service with your hard-earned money and expect great customer service from start to finish.
If a prospective minibus rental company doesn’t guarantee this, there is no essence in working with them. Be sure to go out of your way and measure the professionalism of the shuttle bus company’s customer service before hiring them for your group trip.
Also, take it upon yourself to ask questions about their insurance and licensing, as they also say a lot about the minibus rental company. A reputable bus rental company should compare different insurance quotes to ensure they find the perfect fit for their vehicle and business.
Hidden Fees
No one wants to make do with extra fees after renting a car. And this doesn’t come as a surprise since it only puts additional strain on your wallet. Worse, you might spend money than set aside for your group vacation. This only ends up tarnishing the experience.
Rather than watching as this happens, steer clear from leveraging shuttle bus rental companies that charge extra fees for things you don’t recognize. If there are any other fees you need to meet, they should let you know about them before booking the minibus for your group travels. Such a bus rental company might not have your best interest at heart.
